I bought goods on line, and within a day they had replied and the order was being processed. I have never had such swift response with online buying. I was really impressed and will recommend them to anyone. Thank you Culinary Direct.

I'm happy with my delivery, and the kind customer service. My package was delivered much quicker than I thought.

Oh what lovely service! And Gaby gets an A for communication and efficiency. Ordered a beautiful set of Tramontina pots and they got delivered the very next day. I highly recommend Culinary Direct and Gaby too *chef's Kiss*

Staub Double Handle Grill Pan-28cm Beautiful pan. (Turn the black one over for a deep teal surprise.) Solid and heavy for perfect heating and heat retention. And at 28 x 28cm you can fit a lot into it without crowding. In terms of price, compared to the other well known French brand, it's a bargain.

Brilliant service, great communication from ordering till delivery. Even had it gift-wrapped with a handwritten note. Will buy from them again!

Their products are higher quality and delivery and ordering online is very simple

Bough a set of knives. Very happy with them. They arrived in three days. Satisfied customer.

The absolute most amazing team to work with. The team is on the ball with their orders, even with the Black Friday specials. Orders are dispatched in a timeous manner, Gaby constantly communicates with customers. Thank you for the personalised experience 🌸🌸

After my online purchase at Culinary Direct the team (Gaby) contacted me to confirm my order and to inform me that due to significant orders regarding Black Friday, my delivery might be a day or two later than expected and they are sorry for the inconvenience, but they will try their best to deliver ASAP. I received my package well in time and included was a small gift of their appreciation. This is customer service at it's best- thank you!!!

This is the first time I have used this online store. What a treat! The order was processed promptly and I received regular emails detailing the status of the purchase. The package was delivered within days. Fabulous. I will most certainly use this company again.

Excellent quality and service. Ordering was quick and easy, and delivery quick. WOW thank you to Gaby and the team. oooh - and I have just done my second order in the same week - can't wait to receive it. Who says you can't get hooked on Culinary Direct!!

The service that I have received has been phenomenal. I am astounded that service like this is still around. Constant communication. Instant delivery. Nothing is too much trouble. I will certainly only be buying from them in future. They Stand Out 120% above anyone that I have had dealings with POST COVID . Thank you to the TEAM .

A truly amazing customer experience with Culinary Direct. They were quick to respond and delivery executed within the timeframe promised. Well done to Gaby and the Team. I am already a repeat customer.

EXCELLENT SERVICE Can highly recommend Culinary Direct. I recently ordered some knives from them. Website was easy to use. Products were shipped the same day and I received regular emails giving me order and delivery progress updates. The products have arrived in perfect condition. Will most definitely shop with them again...

Wow! Wow! Wow! I'm bowled over by the exceptional service that we received from Gaby at Culinary Direct. You went way and above providing items that weren't readily in stock and then packaged them most beautifully with our personalised messages. Absolutely stunning presentations on all three gifts and borders around the cards that were age appropriate. The gift of giving was made all the sweeter by your personalised customer service. Thank you most sincerely.

I have never had such amazing service anywhere. I called Culinary online not only to be sure they were l legit but to get some info on the fridge I wanted to buy from them as they were the cheapest I could find anywhere. Gaby answered my call and all my questions timeously, putting my mind at ease. I ordered on Thursday Afternoon and it arrived on Friday afternoon. I got a follow up call from Gaby which I could not believe. I really want to buy something else just to receive such special treatment. I wish you all the success you rightfully deserve. Keep up the outstanding work. Sandi

I honestly couldn’t recommend this company more highly. Everything about my order was seamless, the only hiccup came with the delivery, and that was entirely down to the courier company. But the team here went absolutely above and beyond to sort it out. They worked tirelessly with the courier to get the package redirected (to what’s basically the middle of nowhere!), and their communication throughout was phenomenal, you couldn’t ask for better. It’s rare to come across service like this these days. This will now be my first stop whenever I’m looking for anything for my kitchen. Brilliant company, exceptional customer service.

Excellent service. Super friendly, helpful and communicative. Will definitely use this provider again. Great site as well. All round 10/10.

What a refreshing Black Friday campaign, what one would expect from the giants, but once again, David strikes! Culinary Direct has absolutely nailed it this year!! Their Black Friday campaign is clean, slick and straight to the point. No complications, no gimmicks, no “spend Rxxx to qualify” nonsense! What you see is truly what you get. The site is easy to navigate and takes you exactly where you need to go ... for someone who isn’t tech-savvy, what a dream! My husband went all out and grabbed an array of their BOGO deals this evening and once we did the math… they’re phenomenal! REAL Black Friday–worthy offers on EXCELLENT, high-end brands. We are honestly beaming this evening! As regular customers of Culinary Direct, we’ve grown accustomed to their incredible (and rare!) service and delivery teams! They are always available, helpful and reliable. But this Black Friday campaign truly blew us away and is officially worthy of my very first Google review. Beautifully executed, Culinary Direct. Well done on showing the market how it should be done! I think we’ll be coming back for a bundle deal (or a few!) And if you are reading this in November 2025… RUN don’t walk to their Black Friday sale!

They deserve 10 stars. This may be a small business, but they truly deliver "VERY BIG" in terms of service. 👏👏 This was my first purchase from Culinary Direct. Navigating their webstore is a breeze. I was kept abreast of my order all the way. Gaby was absolutely on top of my order all the way, right up until the order was delivered. Communication was via WhatsApp and email, which, to me, was very convenient given my work circumstances. The package was 100% intact when received, and the order was in perfect condition. Sufficient protection, and no possibility for ones order to arrive damaged. I will happily buy from here again, as the item bought came in at a whole R400.00 cheaper than the competition. So, we also get great pricing from them. A big thank you for the great service, and the voucher sent to me for the out of stock item. We are talking about the best service I have experienced from any online store. And this too, in South Africa. Highly highly recommend this team!!

Very easy and efficient purchase. I’ll definitely look at this online shop again for culinary needs. Thanks

The website was easy to navigate. Delivery was quick - I placed the order on Saturday and it was delivered in Durban on Tuesday. Service is excellent!

I ordered on Saturday, got a confirmation email immediately and on Monday I heard from The Courier Guy to say my order was on the way. It arrived at my place in Cape Town on Wednesday morning. Great products, excellent service. I will definitely buy from them again