I’m very impressed with the speed of delivery! I placed my order last night and received it today!!! Extra stars for the excellent packaging as well—everything was wrapped so carefully. Thank you so much!

I’m truly so grateful for this pan Zwilling🤍 I cook every single day, and for me it’s really important to have something that works perfectly. I tested it carefully over the past few days, and I can honestly say — it’s amazing. Nothing sticks, everything cooks evenly, and the food tastes so good. It makes my daily cooking easier, faster, and so much more enjoyable. Thank you Culinary Direct for such quality and care and amazing service — I’m really happy with it ✨

I would like to thank the Culinary Direct Team for their exceptional customer service,advice on products and customer delivery times.i bought the xl magimix, beautiful Ballarini fry pans amongst other items and i always received prompt and excellent service. I also visited their show room in Bruma.Thank you for delivering such great service and great products. March 2026 2 years later i popped in and had an amazing customer experience. Tina,sales advisor was excellent. I loved her patience, time and pleasant manner allowing me to shop at leisure with a delicious cappacino from the talented barista. Wonderful Carlos helped with the broken box. Mark gave a masterclass /demo on the Magimix. Definitely passionate about the product. He explained, gave tips and pointers which i was very appreciative of..His product knowledge is extensive and he speaks in a calm,pleasant manner sharing his knowledge. Amazing presentation skills. Gaby , ever so prompt, helpful, professional,ensuring a great Culinary Direct experience was had on a one to one approach. Fantastic team with the personal touch , which is lacking big time these days. Thank you for the quality products you stock, the excellent customer experience and just being great people. Best wishes

Effortless ordering and delivery experience. Super happy with my Tramontina Grano frying pan, didn't know premium stainless steel until now, super worth it!

Great service from start to finish, thank you very much. Keep up the great service.

My experience with Culinary Direct was such a pleasant surprise! Gaby was an absolute pleasure to deal with and her friendly approach made all the difference. The pots themselves are top-notch. If you're looking for great cookware and even better customer service, this is the place. Well done to Gaby and the team!

My parcel was dealt with professionally and speedily from the point of placing order to payment to early delivery...thank you

The absolute most amazing team to work with. The team is on the ball with their orders, even with the Black Friday specials. Orders are dispatched in a timeous manner, Gaby constantly communicates with customers. Thank you for the personalised experience 🌸🌸

Oh what lovely service! And Gaby gets an A for communication and efficiency. Ordered a beautiful set of Tramontina pots and they got delivered the very next day. I highly recommend Culinary Direct and Gaby too *chef's Kiss*

I ordered a set of Tramonita pots & pans from Culinary Direct. Their service is excellent, and the products are really good quality. I had a query which Gaby dealt with very promptly. I will be ordering more products from them again.

I bought goods on line, and within a day they had replied and the order was being processed. I have never had such swift response with online buying. I was really impressed and will recommend them to anyone. Thank you Culinary Direct.

After my online purchase at Culinary Direct the team (Gaby) contacted me to confirm my order and to inform me that due to significant orders regarding Black Friday, my delivery might be a day or two later than expected and they are sorry for the inconvenience, but they will try their best to deliver ASAP. I received my package well in time and included was a small gift of their appreciation. This is customer service at it's best- thank you!!!

This is the first time I have used this online store. What a treat! The order was processed promptly and I received regular emails detailing the status of the purchase. The package was delivered within days. Fabulous. I will most certainly use this company again.

Excellent quality and service. Ordering was quick and easy, and delivery quick. WOW thank you to Gaby and the team. oooh - and I have just done my second order in the same week - can't wait to receive it. Who says you can't get hooked on Culinary Direct!!

A truly amazing customer experience with Culinary Direct. They were quick to respond and delivery executed within the timeframe promised. Well done to Gaby and the Team. I am already a repeat customer.

EXCELLENT SERVICE Can highly recommend Culinary Direct. I recently ordered some knives from them. Website was easy to use. Products were shipped the same day and I received regular emails giving me order and delivery progress updates. The products have arrived in perfect condition. Will most definitely shop with them again...

Brilliant service, great communication from ordering till delivery. Even had it gift-wrapped with a handwritten note. Will buy from them again!

The service that I have received has been phenomenal. I am astounded that service like this is still around. Constant communication. Instant delivery. Nothing is too much trouble. I will certainly only be buying from them in future. They Stand Out 120% above anyone that I have had dealings with POST COVID . Thank you to the TEAM .

Excellent service. I have never experienced such prompt service in all my years of ordering goods on line. Thank you Culinary Direct.

Wow! Wow! Wow! I'm bowled over by the exceptional service that we received from Gaby at Culinary Direct. You went way and above providing items that weren't readily in stock and then packaged them most beautifully with our personalised messages. Absolutely stunning presentations on all three gifts and borders around the cards that were age appropriate. The gift of giving was made all the sweeter by your personalised customer service. Thank you most sincerely.

I have never had such amazing service anywhere. I called Culinary online not only to be sure they were l legit but to get some info on the fridge I wanted to buy from them as they were the cheapest I could find anywhere. Gaby answered my call and all my questions timeously, putting my mind at ease. I ordered on Thursday Afternoon and it arrived on Friday afternoon. I got a follow up call from Gaby which I could not believe. I really want to buy something else just to receive such special treatment. I wish you all the success you rightfully deserve. Keep up the outstanding work. Sandi

I'm happy with my delivery, and the kind customer service. My package was delivered much quicker than I thought.

I honestly couldn’t recommend this company more highly. Everything about my order was seamless, the only hiccup came with the delivery, and that was entirely down to the courier company. But the team here went absolutely above and beyond to sort it out. They worked tirelessly with the courier to get the package redirected (to what’s basically the middle of nowhere!), and their communication throughout was phenomenal, you couldn’t ask for better. It’s rare to come across service like this these days. This will now be my first stop whenever I’m looking for anything for my kitchen. Brilliant company, exceptional customer service.

Excellent service. Super friendly, helpful and communicative. Will definitely use this provider again. Great site as well. All round 10/10.

Staub Double Handle Grill Pan-28cm Beautiful pan. (Turn the black one over for a deep teal surprise.) Solid and heavy for perfect heating and heat retention. And at 28 x 28cm you can fit a lot into it without crowding. In terms of price, compared to the other well known French brand, it's a bargain.

What a refreshing Black Friday campaign, what one would expect from the giants, but once again, David strikes! Culinary Direct has absolutely nailed it this year!! Their Black Friday campaign is clean, slick and straight to the point. No complications, no gimmicks, no “spend Rxxx to qualify” nonsense! What you see is truly what you get. The site is easy to navigate and takes you exactly where you need to go ... for someone who isn’t tech-savvy, what a dream! My husband went all out and grabbed an array of their BOGO deals this evening and once we did the math… they’re phenomenal! REAL Black Friday–worthy offers on EXCELLENT, high-end brands. We are honestly beaming this evening! As regular customers of Culinary Direct, we’ve grown accustomed to their incredible (and rare!) service and delivery teams! They are always available, helpful and reliable. But this Black Friday campaign truly blew us away and is officially worthy of my very first Google review. Beautifully executed, Culinary Direct. Well done on showing the market how it should be done! I think we’ll be coming back for a bundle deal (or a few!) And if you are reading this in November 2025… RUN don’t walk to their Black Friday sale!

The team at Culinary Direct gave me personal, professional and immediate help with an order on which I needed immediate dispatch. They communicated throughout and ensured that my products were delivered timeously. Personal attention to detail and efficient service. They also have an amazing range of products. Definitely will be using their services again and again.